Shipping Information

We make every effort to ship your order as quickly as possible. Please allow one (1) to five (5) business days for UPS Ground delivery of in-stock items from our Georgia warehouse. You will be notified via email from UPS with tracking information. UPS cannot deliver to a P.O. Box. For delivery options other than UPS Ground please call 1-800-783-1112 or email us at

Flat rate shipping of $4.99 for orders over $199.00 within the contiguous United States except for furniture and equipment. Other restrictions may apply. We do not charge additional fees for insurance or residential delivery via UPS Ground.

We DO NOT ship online orders outside the Continental United States. For delivery outside the Continental United States please call 1-800-783-1112 or email us at
Please inspect all merchandise immediately upon receipt. Any damaged or missing items must be reported within 5 days of delivery by calling toll free 1-800-783-1112.

Returns & Exchanges

If you are not fully satisfied with an item and want to exchange it or want a refund, please return it within 30 days of purchase. Please include a copy of your invoice and reason for return. Returns are subject to a 20% restocking fee. Certain products which are not returnable include, but not limited to, opened or used implements and products, all items in Last Chance Webstore Sale, discontinued merchandise and certain seasonal products. Please call 1-800-783-1112 if you have questions regarding returns or exchanges.

Except in cases where the return is the result of a shipping error or the item arrives damaged or defective, original shipping charges are non-refundable.

A refund can only be issued to the original credit card used for purchase.

Other Policies

Prices, specifications and images are subject to change without notice. Not responsible for typographical or illustrative errors. Certain products, prices and specials are available only thru online purchases.

Sales tax will be added for all merchandise delivered in the state of Georgia.

Backorders are not maintained on your account and must be reordered. If you would like us to notify you when stock becomes available please email us at

OPI distribution covers AL,FL,GA,NC,SC

We only sell to licensed salon professionals, salon owners and students. We reserve the right to restrict access to our website if these guidelines are not met.